Help Desk: System Administrator training & support, User training

Service Point of Contact: Remote Troubleshooting, Triage the problem to determine if it is the IP phone system, the network, or other components

Warranty Management: Locally stored replacement components; RMA management

Software Service: Install new releases; Implement new features; Backup & restoral of the systeme configuration

Server Replacement: Spare servers on our site; Load your backup configuration; Can be on your  site same-day

System Management: Adds, moves, changes; Outsourced telecom management

Call Center Support: Call center supervisor training and assistance: System configuration and management

Usage Based - First Month is FREE - Annual Renewal

- You select the options from the above menu
- We track the time required over the first 30 days
- We bill you monthly or quarterly going forward
- Quarterly and annual adjustments based on actual usage